In light of the current crisis surrounding COVID-19, I want to take this opportunity to inform you of the preventive actions taken by the Jirlie team to contribute in limiting the spread of infection.
The Jirlie team would also like to express our sincere gratitude towards everybody who is fighting against this outbreak.
As we all work together towards the common goal of caring for each other, the health and safety of our customers, employees, service partners and suppliers is our paramount concern.
We understand Neu Ocean Ltd has an important role to play during these testing times. We have set up additional precautionary measures within our service ecosystem and will continue to do so for as long as the circumstances require.
We have also seen a significant increase in the number of service requests. Rest assured that we have put in place a vigorous contingency plan and procedure to provide continued services with the least disruption to our customers.
As we visit your workplace and attend to your service needs, you can be confident we are doing everything possible to ensure your safety and wellbeing.
Our team is continuously monitoring the ever-changing situation surrounding COVID-19 and will do our best to keep everyone safe. In line with the recommendations of the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) and global and local authorities, we have been taking all required actions to ensure we are following guidelines.
Our highest priority is ensuring your safety while delivering services when you need them. We are taking proactive actions to demonstrate our ongoing and strong commitment to providing the resources required to maintain a healthy environment.
By working together, we can ensure Jirlie delivers the best possible service to all our customers, so please help us in keeping everyone safe and healthy as well as sharing responsibility in our fight against COVID-19.
If you have any concerns, questions or comments, please do not hesitate to contact our customer experience team.
CEO, Jirlie by Neu Ocean Ltd